Deliveries

 Please note these delivery costs exclude any Supreme purchases. For all Supreme related information, please click here

United States

Delivery OptionDelivery TimeCut-off TimeDelivery Cost
Standard 4-8 working days Orders take up to 8 working days, and are delivered between 7am-9pm (excluding Weekends, Bank Holidays and Public Holidays). Orders are fully tracked, but do not require a signature. FREE on orders over $75 otherwise $15.00
Express Up to 4 working days Orders made after 5pm will be dispatched next day (excluding Weekends, Bank Holidays and Public Holidays). Orders are fully tracked and require signature on delivery. Parcel weight
  • up to 1kg: $20.87
  • 1-2kg: $24.95
  • above 3kg: $34.00

International

Code Country Name Standard Shipping Express Shipping
AUS Australia FREE on orders over AU$136.08, otherwise AU$20.10
Delivery time: Up to 14 working days
From AU$58.89*
Delivery time: Up to 5 working days
CAN Canada FREE on orders over CA$104.00, otherwise CA$20.74
Delivery time: Up to 14 working days
From CA$60.76*
Delivery time: Up to 4 working days
Rest of World We ship Worldwide to over 200 countries. Please click here for delivery times and costs for your country.

*) Depends on package weight.

Import duties and taxes 

You may be charged duty and taxes on receipt of the goods, depending on the value of the items. Please contact your local customs office for an estimate of the charges.

Easter Bank Holiday Opening Times

We’ll be on holiday as well, from 30th March to 3rd April. During this time, our warehouse will be closed and will not open again until 3rd of April, so any next day delivery orders will not be dispatched until then. Our customer service team will be open as follows responding to your usual queries:

Friday 30th March: 9am-5pm
Saturday 31st March: 9am-5.30pm
Sunday 1st April: CLOSED
Monday 2nd April: 9am-5pm

Returns

Free US returns

Looking to return something? We offer free UK & US Returns.

We always hope that the product you bought with The Idle Man is exactly to your liking. However, we know that sometimes a product might not be to your liking. In this case:

We offer a full 28 days from date of purchase to return your item(s) back to us for your choice of store credit or full refund. Please note that we are unable to offer exchanges. Please post your item back to us for a full refund and place another order online if you would like to exchange your goods.

To return an item, simply sign in to your The Idle Man account and select the order number containing the items you want to return. Then click the Return link and select items to return. If an item is faulty please also upload an image of the fault.

If done within 28 days your options will be refund or store credit. State a reason for your return and add comments if you wish. If you decide on a refund we will restore back to the card or Paypal account that was used for the transaction.

Unfortunately, after 28 days we can only refund through store credit.

Once we have authorized the return at THE IDLE MAN HQ, you will receive email confirmation, and you can then download and print our free returns label from your account page.

Attach your returns label on to the outside, and take to your local Postal depot.

Easy International returns

Sign in to your The Idle Man account and select the order number containing the items you want to return. Then click the Return link and select items to return. If an item is faulty please also upload an image of the fault.

If done within 28 days your options will be refund or store credit. State a reason for your return and add comments if you wish. If you decide on a refund we will restore back to the card or Paypal account that was used for the transaction. Unfortunately, after 28 days we can only refund through store credit.

Once we have authorized the return at THE IDLE MAN HQ, you will receive email confirmation of this and you will then be able to access the return address on your accounts page.

Place the item(s) to be returned in a package (feel free to use the package or box your order arrived in, if it is still in suitable condition) along with your Order Number and Name, ensure the return address is clearly visible on the outside of the package and send it back to us. 

Please note that International customers need to pay for their returns. The returned items will remain your responsibility until they are received by us, so be sure to ask for proof of postage in case your parcel goes missing in transit. It can take up to 21 working days for your return to be received and processed. Once we have received your return in its original condition we will email you to confirm receipt, and either order your alternatives or issue a refund. If you have requested a refund, this will typically take 5 days from receipt of returned items to process, dependent on bank/card issuer.

  Loading...